Heybrook Music Privacy Statement

Heybrook Music are committed to safeguarding the privacy of our customers while providing the highest possible quality of service.

We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998) and according to the Which? Web Trader Code of Practice.

If you have any requests concerning your personal information or any queries with regard to these practices please contact customer.service@heybrookmusic.co.uk

Information collected:

We collect the information you supply to us through enquiry, registration and order forms.
We also collect information automatically about your visit to our site.
The information obtained in this way, which includes demographic data and browsing patterns, is only used in aggregate form, and as such cannot be used to identify you.

This aggregate information is used to:

build up marketing profiles
aid strategic development
audit usage of the site
This information is only used internally by Heybrook Music, we never make it available to other companies.

Use of personal information

We process personal information collected via Heybrook Music.co.uk for the purposes of:

providing the best possible service
processing any orders you may have made
running competitions
providing you with information about products and services we offer

This information is only used by Heybrook Music internally, we never make it available to outside companies.

If you do not wish to receive information about our products or services, or the products or services offered by us in association with other organisations, please email customer.service@heybrookmusic.co.uk

Use of cookies

Cookies are used in our retail web site, to aid the buying process. Please make sure you have cookies enabled, our checkout facility will not work correctly without it.

Disclosures

We will not pass your information to any third parties unless you have agreed that we can. We will not add you to our electronic or postal mailing lists unless you have specifically opted to join them.

You can email us to stop receiving any information about us and our services by contacting customer.service@heybrookmusic.co.uk

If you have any queries about our Privacy Statement you can contact us by e-mailing customer.service@heybrookmusic.co.uk